Customer Service Administrator

  • Job Reference: 941791337-2
  • Date Posted: 11 March 2023
  • Recruiter: Huntress
  • Location: Maidstone, Kent
  • Salary: £22,000 to £25,000
  • Sector: Call Centre / Customer Service
  • Job Type: Permanent

Job Description

Customer Service Administrator

22-25,000

Responsibilities:

  • Efficiently working with internal systems and maintaining accurate records on the databases
  • Resolving customer queries via phone and email
  • Processing any amendments, and changing details on the system
  • Deal with internal and external enquiries
  • Providing general admin support to the team

Ideal Candidate:

  • Ability and commitment to deliver excellent customer service skills
  • Strong communication skills, both written and verbal
  • Competent IT skills, including Word, Excel and Outlook
  • Ability to work to deadlines and under pressure
  • Tenacity and drive to resolve customer issues

Huntress Search Ltd acts as a Recruitment Agency in relation to all Permanent roles and as a Recruitment Business in relation to all Temporary roles.

We practice a diverse and inclusive recruitment process that ensures equal opportunity for all we work with, irrespective of race, sexual orientation, mental or physical disability, age or gender. As an organisation, we encourage applications from all backgrounds and will ensure measures are met when required, to allow a fair process throughout.

PLEASE NOTE: We can only consider applications from candidates who have the right to work in the UK.