Customer Service Advisor

  • Job Reference: 941791111-2
  • Date Posted: 11 March 2023
  • Recruiter: Curve Group Holdings Ltd
  • Location: Antrim, County Antrim
  • Salary: £22,000
  • Bonus/Benefits: Additional benefits
  • Sector: Call Centre / Customer Service
  • Job Type: Permanent

Job Description

Customer Service Advisor

Do you have a passion for customer service?

Is putting your customers' needs at the heart of everything that you do?

Are you looking for a new and exciting role?

If so, this could be a fantastic opportunity for you.

Permanent Role

Hours: 38.75 hours per week. You'll need to be fully flexible between 8am and 8pm on Monday to Saturdays, and between 10am and 4pm on Sunday

Working pattern: Hybrid (2/3 day split)

22,000pa + Bonus & Additional Benefits

Proud to be a Top Employer 2023, our client is part of a global bank, providing simple and straightforward consumer finance solutions, working with many well-known retailers and brands, to help their customer finance their purchases responsibly.

As a Customer Service Advisor you will:

  • Be the first point of contact for customers via phone and email
  • Update internal systems
  • Ensure that interactions with customers provide the best experience possible
  • You'll need to empathise and engage with customers, building rapport and providing a solution to ensure that interactions with customers provide the best experience possible.

In return our client will offer the successful Customer Service Advisor:

  • 20 days annual leave + bank holidays (plus an additional day every year up to 5 years of service)
  • Opportunity to buy additional annual leave
  • The opportunity to earn a monthly bonus
  • A range of benefits which you can choose from to suit your personal needs ranging from travel, gym discounts, restaurant cards to various health care products
  • Regular incentives and rewards
  • Continuous training and development

Apply now to hear more!