Field Service Engineer

  • Job Reference: 941659489-2
  • Date Posted: 10 March 2023
  • Recruiter: Just IT
  • Location: London
  • Salary: £35,000 to £40,000
  • Sector: Primary Industry
  • Job Type: Permanent

Job Description

Are you looking for an exciting new role?About the CompanyA leading MSP is looking for a Field Service Engineer to join their friendly team. This is an amazing opportunity to work in a fast paced, vibrant environment. They are looking for a proactive individual who is able to deal with technical issues in a pressurised and time sensitive environment while maintaining a high quality of customer service.Your technical responsibilities will include but not be limited to: Proactively supporting clients' local and offsite backups. Responsible for completing and documenting regular client site reviews and operational checks. Supporting and troubleshooting end user requests and incidents ensuring tickets are escalated quickly and efficiently to minimise client service impact. Configuring and troubleshooting routers and firewalls Troubleshooting and supporting, Windows, Hyper V, Microsoft Exchange, Firewalls Communicating with customers and Account Managers as required, keeping them informed of incident progress, notifying them of impending changes or agreed outagesCandidate Requirements Essential Skills and personal qualities Experience with cabling infrastructure (patching, rack installations, etc) Experience with implementing customer specific applications while dealing with third party software companies. Experience supporting Microsoft ServersApply now to Just IT and we will review your application. If you are suitable for the role, we will be in contact to discuss this opportunity.