Customer Service Representative

• Job Tittle: Customer Service Representative
• Location: Bournemouth
• Salary/Hourly Rate: 23,500 pa
• Job Type: Permanent
• Working hours/days: Monday to Friday 9am-5:30pm

HR GO Recruitment are looking for an enthusiastic and energetic character to join one of the financial services companies based in Bournemouth as a Customer Service Representative.

The ideal candidate will be able to demonstrate inbound customer service experience, ideally gained from the financial services industry, however this isn't essential.

You will be responsible for responding to emails and telephone calls made by investors and professionals adhering to compliance and regulations.

General Duties of Customer Service Representative:

• Responding to emails and telephone calls made by investors and professionals adhering to compliance and regulations.
• Prioritise queries and correspond with other departments when necessary to determine the root cause.
• Type and administer correspondence to clients / investors meeting deadlines.
• Ensure quality and accuracy in all correspondence with customers and investors.

General Requirements of Customer Service Representative:

• Demonstrate inbound customer service experience, ideally gained from the financial services industry, however this isn't essential.
• Other customer service experience can include any complaint handling, inbound processing and/or banking roles.
• Maths and English GCSE grade C+ are essential for this role.
• Strong independent and team worker.

If you are interested in the Customer Service Representative role based in Bournemouth, hit the 'apply now!' button for an immediate interview!

6 Months in the office in Bournemouth then hybrid will be be reviewed.