Job Description
Job Title:Field Care Supervisor
Company: HartwigCare
Annual Salary:Starting from £24,000 per year
Working Hours: Monday- Friday9am- 5:30 pm (40 hours per week)
Accountability: Registered Manager
Location: 150 Eltham Hill,London, SE9 5EA
AboutUs:
Hartwig Care, a distinguisheddomiciliary care company, proudly operates across multiple branchesin the vibrant regions of London, Surrey, Hertfordshire, and Kent.Our unwavering commitment is to offer a comprehensive range ofpersonalized care services, catering to individuals with diverseneeds and conditions. From providing support to the elderly andfrail to extending our services to individuals with learningdisabilities, we strive to create an environment that fosterscomfort, dignity, and independence-all within the familiar andcherished surroundings of their homes.
Requirement: : We arecurrently looking for a Field Care Supervisor who can work in ouroffice located in 150 Eltham Hill, London, SE9 5EA.
Must have at least 1 year ofworking as a field care supervisor within a domiciliary caresetting.
Employee Benefits:
- Employee AssistanceProgram - 24/7 counselling and online wellbeingresources.
- Wellnessplatform - Everything you need to reach your Healthand Fitness goals.
- Newsfeed andRecognition - A great place to boost company cultureand celebrate great work.
- Perksand Savings - Opportunity for saving money on dailyessentials and key life events.
- 20 days of paid holiday,plus bank holidays.
- Free DBS Check.
- Ongoing training and development.
MainResponsibilities includes but not limitedto:
- Conduct clientrisk assessments, care planning, and reviews.
- Maintain accurate records, care plans, and financialtransactions in compliance with GDPR.
- Monitorand assess the performance of our care workers.
- Ensure each service user receives appropriate care,emphasising continuity.
- Provide support andsupervision to new care workers.
- Liaise withplacement teams, social workers, and otherprofessionals.
- Conduct service user reviews asneeded and perform spot check visits to ensure qualitycare.
- Cover short notice care absences whennecessary.
- Report comments, complaints, andcompliments to the Branch Manager.
- MaintainKPIs to ensure quality and compliance.
- Supportbranches with on-call duties as per the rota
Ideal candidatequalities include:
- Must have a valid business insurance.
- It is a fast- paced environment, the successful OfficeAdministrator will be interpersonally confident and a pro-activeteam player.
- Discretion and the ability tohandle confidential matters and sensitively.
- Have the ability to thrive under pressure and goodorganisational and multitasking skills.
- Showcase a high level of attention to detail and be ableto prioritise workload.
- Have excellentcommunication skills, always professional and polite.
- Competence in Microsoft Office products: Excel, Word,Microsoft Outlook
- Proactive and ability to useinitiatives during complex situations.
- Respectand reflect Hatwig Care's values at all times, which underpinHartwig Care's mission to provide care and supportfor our clients' by:
- Being peoplefocused.
- Reflecting a can do'approach.
- Striving forexcellence in everything wedo.
- Having mutualrespect for everyone we work with, work for andsupport through our services.
How toApply:
If you are passionateabout making a difference in the lives of others and meet thequalifications listed above, we would love to hear from you. Pleasesubmit your CV and a cover letter highlighting your relevantexperience and explaining why you are a great fit for this role (see below)
If you arean experienced Field Care Supervisor looking for a change or newrole, hit the apply button for your application to beconsidered.