Sales Administrator

Sales Administrator
Permanent, Full-Time
24,000 - 25,000 per annum
Wolverhampton

I am recruiting on behalf of my client in Wolverhampton who are now looking to expand their team with a Sales Administrator on a permanent basis. You will be joining a stable business that was founded over 50 years ago and are leading manufacturers in their industry.

You will be based in a small team, at the heart of the business.

As the Sales Administrator, you will be responsible for accurately processing sales orders ensuring a seamless experience for their customers. This role requires a detail orientated individual with strong organisational skills and the ability to thrive in a fast paced environment.

Duties and responsibilities:

• Process sales orders accurately and efficiently using the internal system
• Review orders for accuracy, completeness and compliance along with company procedure
• Communicate with customers to confirm order details, address any issues and provide delivery status updates
• Handle customer enquiries and resolve any order related issues in a professional and timely manner
• Maintain accurate records of orders, customer interactions, and any changes or updates
• Assist with any other administrations tasks as and when necessary

Requirements:

• Previous administration/customer service/sales administration experience is essential
• Proficiency in using order processing software is beneficial
• Strong attention to detail and excellent organisational skills
• Excellent communication and customer care skills is essential
• Positive attitude