JOB PURPOSE
The role of the Sales Administrator is to:
Be responsible for all administrative aspects of the order, supply and payment of new and used vehicles from within the business, in accordance with company and franchise processes and policies.
Department/Business/Location:
Sales
Reports to:
Sales Manager
KEY RESPONSIBILITIES
Use relevant systems/vehicle files for processing new (and used) fleet vehicle orders to support the sales function. Set up and maintain customer information accurately including key contact details, to ensure high quality data for reporting.
Ensure all vehicles are funded appropriately and any issues in this regard notified to the Sales Manager immediately.
Complete and submit the relevant forms via AFRL to conform to legislation (V55, Vehicle Tax).
Ensure all monies are physically received in respect of manufacturer support bonuses and reconcile these correctly on the DMS.
Carry out HPI checks on part exchange vehicles as required and report findings.
Raise relevant internal paperwork (purchase invoices, cheques, finance documents) ensuring accuracy at all times.
Ensure all queries are handled pro-actively, promptly and accurately.
Maintain safe working practices and ensure compliance with the policies, processes and standards of the business.
Skills & Requirements
Essential
Smart appearance.
Competency in numeracy, literacy and IT.
Hours: Mon - Fri 8.30am - 5pm or 9am - 5.30pm
The Harwoods Way
Harwoods Group is a values led, family owned automotive retail group that was founded in 1931. Our values are lived and breathed by all of our colleagues to enable industry leading customer experience and colleague engagement, as detailed below:
We Treasure our people and our customers
We challenge ourselves to grow & improve
We grab responsibility
We run in the same direction as one team
We inject energy and fun into our work
We are a top 30 automotive dealer group, as ranked by annual turnover on AM100, representing the following brand partners:
Bentley, McLaren, Aston Martin, Jaguar, Land Rover, Audi, Volvo, INEOS, BMW & Mini (Service), MAN
We operate across 6 counties in the South East of England, namely:
Surrey, East Sussex, West Sussex, Kent, Wiltshire, Hampshire
With a high colleague engagement score of 72%, Harwoods Group has a real differentiator with our industry leading people development programme, including:
recruitment and selection; onboarding; induction; probation; lets talk one to ones; Harwoods Academy; succession and development; colleague recognition
After continued growth, we now operate with circa 1,100 colleagues across circa 28 state of the art facilities.